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But if you look under the hood, some VPNs are actually better, faster, and more secure. Picking the right VPN may seem difficult because they all offer to do the same thing: Encrypt your data and hide your IP address. VPNs are powerful cybersecurity tools that can help you protect your privacy, but that doesn’t mean all VPNs are equal. Hotspot Shield is a perfect example, with super-fast speeds during our upload and download speed tests. Total security doesn't have to sacrifice speed. Slow customer support for non-paying users: If you're using the free version or simply shopping around Hotspot Shield's website, there's no live chat or phone support option.Strict data retention laws: The United States is not the best place to base a VPN service in, given its membership in Five Eyes, Nine Eyes, and 14 Eyes, but Hotspot Shield’s zero-logs policy means it has no data to give up in the first place.Only five simultaneous connections per account: Five just doesn't cut it for some people.Free option: Hotspot Shield offers a free version that is convenient but capped at 500 MB per day and has a two Mbps speed limit.Can access Netflix: This could change, but for now, Hotspot Shield works with Netflix and other video streaming websites.Speed: Hotspot Shield performed lightning fast during download and upload speed tests, mainly because of its servers that support speeds up to 1 Gbps.
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